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Kentucky: A/H1N1 toll-free hotline

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  • Kentucky: A/H1N1 toll-free hotline



    Meanwhile, the Kentucky Department for Public Health launched a new toll-free flu hotline Monday morning. Kentuckians can call with questions about H1N1 swine flu or seasonal flu.

    The toll-free number is 1-877-843-7727.

    The call-in service will operate from 8 a.m. to 10 p.m. daily, staffed by nurses who have information about flu and flu vaccines.

    Information also is available on the state's redesigned Health Alerts Web site: You also can follow KYHealthAlerts on Twitter.

    "We want Kentuckians to be able to access the most current and accurate information related to the ongoing 2009 H1N1 flu situation," Gov. Steve Beshear said in a statement. "Particularly, now that vaccine is beginning to become available, we know that citizens will have questions about whether the H1N1 flu vaccine is right for them and when they might be able to receive it."

    The flu hotline is being administered by Louisville's Kosair Children's Hospital, through a contract with the state health department with federal funding.

    The hotline will operate at least through the end of December, officials said Monday.

  • #2
    Re: Kentucky: A/H1N1 toll-free hotline

    Kentucky closes flu hot line
    • Posted January 24, 2010 at 3:11 p.m. , updated January 24, 2010 at 3:11 p.m.
    The Kentucky Department for Public Health announced Saturday they are closing the toll-free influenza hot line, created October 2009 in response to the seasonal flu and the swine flu pandemic.

    The closing is due to a decrease in call volume, but the hot line can be reactivated in the future if the need arises.

    “While we have seen a decrease in flu activity recently, it is still important for Kentuckians to receive the H1N1 vaccine,” said DPH Commissioner William Hacker, M.D. “Flu is unpredictable, but we do know that if more people get protected by vaccine, the disease is less likely to spread in coming months.”

    Kentucky residents are not left without resources regarding the flu.

    Information can be found by contacting their local health department or by visiting the Health Alerts Web site,
    Staffed by nurses and administered by the Kosair Children’s Hospital, approximately 10,000 calls were received by the hot line since it was established.
    -Nicole Nolan
    "Safety and security don't just happen, they are the result of collective consensus and public investment. We owe our children, the most vulnerable citizens in our society, a life free of violence and fear."
    -Nelson Mandela