Business Consideration Lists for Continuity Planning

[sharon sanders]

2<SUP>nd</SUP> presenter<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>
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A large international company.<o:p></o:p>
30 billion in revenue<o:p></o:p>
23 terminals on the East Coast of the <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:country-region><st1:place>U.S.</st1:place></st1:country-region><o:p></o:p>
1200 retail outlets<o:p></o:p>
24,000 contractor personnel<o:p></o:p>
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Issues to consider when creating Disaster/Pandemic Plan:<o:p></o:p>
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Diversity of workforce<o:p></o:p>
Turn-over of workforce<o:p></o:p>
Types of products sold<o:p></o:p>
Diverse operating environments<o:p></o:p>
Many industrial locations<o:p></o:p>
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Methodology:<o:p></o:p>
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Identify risk (i.e. Pandemic potential)<o:p></o:p>
Agree risk needs to be managed<o:p></o:p>
Develop knowledge base<o:p></o:p>
Estimate task force, working group and business and facility level teams<o:p></o:p>
Communicate actions<o:p></o:p>
Position Disaster/Pandemic task force as reportable to top manager of organization – <o:p></o:p>
representatives from all major divisions<o:p></o:p>
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Plan – Review plans with key suppliers and customers to ensure integration<o:p></o:p>
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Establish critical risks and ability to manage people, assets, financial functions, supply chain<o:p></o:p>
Identify critical operations – businesses, facilities, personnel, suppliers, and customers<o:p></o:p>
Adapt existing plan to establish integrated communication<o:p></o:p>
Establish:<o:p></o:p>
Additional policies<o:p></o:p>
Stockpiles for medicines<o:p></o:p>
Method to determine and report containing outbreaks in critical business facilities<o:p></o:p>
Contingency systems and mechanisms for home based work<o:p></o:p>
Foster ethic of social distancing and infection control<o:p></o:p>
Identify and communicate triggers<o:p></o:p>
Exercise plans (notify, table-top exercises, “live” drills)<o:p></o:p>
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Action <o:p></o:p>

Analyze learnings from exercises and incorporate into plans<o:p></o:p>
Ensure preparedness is maintained<o:p></o:p>
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Collateral Benefits of Planning<o:p></o:p>

Improved organizational capability for crisis management and business continuity<o:p></o:p>
Reduced absenteeism from seasonal illness through awareness and peer pressure<o:p></o:p>
Enhanced integration between company and contractors across lines of business<o:p></o:p>
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*** Major point <o:p></o:p>
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Large companies need to assist subcontractors and suppliers in preparing pandemic plans.<o:p></o:p>
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“Larger companies are bringing smaller companies along.”<o:p></o:p>
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[sharon sanders]

Re: CIDRAP Meeting Notes

3rd presenter<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>
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Multinational corporation <o:p></o:p>
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New risks exist ? we are global and there is ?geo-complexity?.<o:p></o:p>
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You inherit risk from suppliers and others.<o:p></o:p>
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Some statistics:<o:p></o:p>
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1) 73% of businesses that have a prolonged disruption of 10 days or more suffer long term impact.<o:p></o:p>
2) 43% of businesses suffering a disaster never recover enough to resume business.<o:p></o:p>
3) Of those who do re-open, only 23% are in business 24 months later.<o:p></o:p>
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Methodologies:<o:p></o:p>
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Recognize the dynamic aspects of the changing landscape.<o:p></o:p>
Identify enterprise risk ?interdependencies? at strategic level.<o:p></o:p>
Integrate risk management with mission, strategy, and planning to drive decision support into operating model.<o:p></o:p>
Establish a more transparent view of risks across the corporation or agency to facilitate key trade-off decisions in developing a risk mitigation strategy.<o:p></o:p>
Balance efficiencies and effectiveness with robustness to meet overall management targets.<o:p></o:p>
Create cross-domain risk management capability, business intelligence and situational awareness.<o:p></o:p>
Develop partnerships whenever possible to share and mitigate risk.<o:p></o:p>
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Organizational Preparedness:<o:p></o:p>
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A decision support system that systematically identifies, quantifies, and measures operational risks and their potential impacts from a network perspective and provide alternatives to reduce the impact of a disruption and return operations to normal as quickly as possible is essential.<o:p></o:p>
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Pandemic preparedness is not accomplished in a vacuum.<o:p></o:p>
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This is an opportunity to address all business interruption.<o:p></o:p>
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Major point:
You inherit risk from suppliers and others ? limit risk transfer.<o:p></o:p>
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