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Use of fax machines by Austin labs blamed for long wait times for coronavirus test results
by Bettie Cross
Tuesday, June 23rd 2020
After several days of record setting numbers of new coronavirus cases, the Austin area saw a big drop on Monday. It might seem like good news, but Austin Public Health says it's actually a sign of another problem.
"I am stunned to hear that the way we are getting the results of the tests on infections is by fax. That's like a third world technology. Most young people don't even know what a fax machine is anymore," said Travis County Commissioner Brigid Shea.
"This incredibly wasteful, stupid process of putting it on fax paper and faxing it to somebody so that they then have to manually enter it on a computer," said Shea.
After several days of record setting numbers of new coronavirus cases, the Austin area saw a big drop on Monday. It might seem like good news, but Austin Public Health says it's actually a sign of another problem. "I am stunned to hear that the way we are getting the results of the tests on infections is by fax. That's like a third world technology. Most young people don't even know what a fax machine is anymore," said Travis County Commissioner Brigid Shea.
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