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Telemed J E Health . Virtual Engagement of Families in the Intensive Care Unit During COVID-19: A Descriptive Survey of Family Members of Patients a

tetano

Editor, Senior Moderator
Telemed J E Health


. 2022 Jul 18.
doi: 10.1089/tmj.2022.0071. Online ahead of print.
Virtual Engagement of Families in the Intensive Care Unit During COVID-19: A Descriptive Survey of Family Members of Patients and Health Care Workers


Annabel Levido[SUP] 1 [/SUP], Pierre Clement[SUP] 1 [/SUP], Bryan Gregory[SUP] 1 [/SUP], Helena Morrey[SUP] 1 [/SUP], Marianne Kirrane[SUP] 1 2 [/SUP], Adam Stott[SUP] 3 [/SUP], Clair Sullivan[SUP] 4 5 [/SUP], Kristy Jackman[SUP] 4 5 [/SUP], Jessica Brown[SUP] 1 [/SUP], Anna Doubrovsky[SUP] 6 [/SUP], Fiona Coyer[SUP] 1 6 [/SUP]



Affiliations

Abstract

Introduction: Traditional face-to-face family member visits in the intensive care unit (ICU) are challenged during the coronavirus disease pandemic with time-critical visiting of the ICU patient being impossible. Objective: This study aimed to explore reported experiences and satisfaction surrounding the use of technology for virtual visits and virtual family meetings in the ICU setting. Two groups were surveyed: (1) family members of critically ill patients in the ICU and (2) health care workers caring for these patients. Design: The study, conducted in the 36-bed ICU of a speciality metropolitan acute care facility in Australia, used a pragmatic post-test survey design. Data were analyzed descriptively. Results: Of health care worker subjects, 106 completed the survey and the majority of communication episodes favored virtual visits (79.2%, n = 84). Of family member subjects, 69 completed the survey, with the majority participating in virtual family meetings (40.6%, n = 28). Both groups indicated satisfaction with virtual communication. Conclusions: We found virtual communication was positively received.

Keywords: COVID-19; critical illness; family engagement; intensive care unit; telemedicine; virtual technology.
 
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