Pathfinder
Editor, Senior Moderator
/https://en.wikipedia.org/wiki/Playa_del_Carmen
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Mexico: Dozens of Canadian Tourists Fall Violently Ill at Popular All-Inclusive Playa del Carmen Resort
By
Margherita Marullo
Published 1 day ago
What should have been a joyous and momentous occasion, a wedding on the tropical beach of Playa del Carmen in Mexico, turned into ruin after approximately 30 Manitobian tourists fell violently ill at the popular, all-inclusive Sandos Playacar Resort.
According to reports, Canadians who had recently traveled to Mexico to attend the wedding festivities, along with the wedding photographer, and the bride herself, in addition to approximately 200 additional guests who were staying at the resort, succumbed to nearly a week’s worth of disorienting and bed-confining gastrointestinal symptoms that caused the wedding to be postponed, and one young boy to be hospitalized for severe dehydration.
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"It destroyed the whole trip. My niece's wedding was postponed," Victor Azevedo, uncle to the bride, and wedding officiator said. "She's three months pregnant. Very dangerous.… Nobody helped us with anything."
After a local doctor was contacted to treat the ailing Canadians, the doctor revealed he had been to the resort ‘several times,’ and believed the ‘water was contaminated.’
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https://www.thetravel.com/mexico-do...opular-all-inclusive-playa-del-carmen-resort/
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Translation Google
Vomiting, diarrhea, dehydration: dozens of Quebecers on the floor at an all-inclusive resort in Mexico
Vincent Desbiens
Tuesday, February 25, 2025 00:00
Tuesday, February 25, 2025 09:15
The trip of dozens of Quebec tourists turned into a nightmare as they were among hundreds of people to fall ill at an all-inclusive resort in Playa del Carmen, Mexico, in the past week due to possible food poisoning.
"It's unbelievable how many people are sick here," says Susie Desrochers, who is struggling to recover from what she believes to be food poisoning. "There's a terrible lineup outside the hotel doctor's office because people don't know what to do."
The Sandos Playacar hotel is the scene of a major wave of vomiting, diarrhea and dehydration. According to Mexican media, more than 300 people have suffered these types of symptoms in recent days.
"The hotel is blaming the tourists, who may have brought norovirus or gastroenteritis. It's nonsense. They refuse to take responsibility for the lack of hygiene," complains Ms. Desrochers .
According to Por Esto!, a Mexican news outlet, hotel staff "informed guests that a bacteria specific to Playa del Carmen was responsible," but Mexico's public health agency (Cofepris) determined that "it appears to be a gastrointestinal infection caused by eating potentially spoiled or poorly prepared food."
On Monday morning, the Secretary of Tourism of the state of Quintana Roo, Bernardo Cueto, announced that Cofepris is currently conducting an investigation to determine the real cause of this case.
"Health authorities are analyzing the cause and taking steps to review the hotel's health processes," he explained on the sidelines of an announcement to the media.
Trip to the hospital
Mexican public health reports three hospitalizations related to this outbreak. The partner of Sophie De Sousa, a Quebec woman who left with her boyfriend, her mother-in-law, her aunt and her baby on February 17, is among the number.
"My partner had to go to the hospital because his symptoms were too severe to be treated at the hotel. He spent a night in the hospital and brought us antibiotics so we could treat ourselves too," she says.
In the family, only his daughter was spared from symptoms similar to gastroenteritis.
Water, a rare commodity
The two Quebec women contacted by Le Journal maintain that access to drinking water has been “terribly complicated” since the start of the mysterious epidemic.
"We don't have free access to bottled drinking water. They provide a pitcher of water in the room, but we don't dare drink it after what happened," continues Ms. Desrochers .
“There is bottled water on site, but it costs more than $10, so we had to leave the resort to buy some after our first night of being sick,” De Sousa said . “We were completely dehydrated and they wouldn’t give us bottled water. They finally brought us glasses of ice at three in the morning. Me, breastfeeding, throwing up my life, going to the bathroom, waiting for the ice to melt so I could take a sip of water.”
Hygiene problems
On a group created by victims of the mysterious epidemic affecting Sandos Playacar, there are countless comments regarding cleanliness issues observed by visitors.
Some of them, including the two Quebecers who are still stuck there, point out that there was no running water for at least 48 hours while health authorities carried out tests to see if the contamination came from the water.
"Two days without being able to wash or flush the toilet when there are two very sick people in the same room. It's completely unacceptable," concludes Susie Desrochers.
https://www.tvanouvelles.ca/2025/02...reau-dans-un-tout-inclus-au-mexique#cxrecs_s