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Failures of Dallas hospital during ebola crisis detailed in new report

tetano

Editor, Senior Moderator
Last fall, we told the world that Texas Health Resources would seek independent review of the care provided to the first patient diagnosed with Ebola Virus Disease (EVD) in the United States and two nurses who contracted the disease while treating him.
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"A culture of safety is our priority. We are also committed to sharing what we learned with our colleagues across the country so that they, too, can benefit from our experience."
? Barclay Berdan, CEO
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​​ Texas Health Resources is committed to continuous learning and process improvement. Prior to October 2014, we had already begun focused work toward becoming a High Reliability Organization (HRO), with an emphasis on patient safety.
The events of October 2014 added urgency to this work. In addition, we have taken swift action to make improvements based on an expert panel report.
We have strengthened the care processes for our patients and implemented national best practices that embrace team strategies and added tools to enhance performance and safety. We are actively working to improve communication at all levels, including redesigning how caregivers and physicians communicate.
​​ High reliability training is being deployed across the organization, along with emergency preparedness drills and procedures designed to test our readiness for large-scale infectious disease scenarios.

https://www.texashealth.org/pages/a...es/sharing-lessons-improving-performance.aspx
 
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