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BMJ Open . Development, implementation and usefulness of an intervention to support psychological resilience during the COVID-19 pandemic: a study

tetano

Editor, Senior Moderator
BMJ Open


. 2024 Aug 7;14(8):e081095.
doi: 10.1136/bmjopen-2023-081095. Development, implementation and usefulness of an intervention to support psychological resilience during the COVID-19 pandemic: a study from a Swedish hospital based on interviews, documents and a survey

Mariel Taxén[SUP] 1 [/SUP], Sara Tolf[SUP] 1 [/SUP], Sophia Appelbom[SUP] 1 [/SUP], Aleksandra Sjöström-Bujacz[SUP] 1 [/SUP], Ninveh Baresso[SUP] 2 [/SUP], Karin Herber[SUP] 2 [/SUP], Annika Johansson[SUP] 2 [/SUP], My Keita[SUP] 2 [/SUP], Lotta Ramstedt[SUP] 2 [/SUP], Anna Wik Bringby[SUP] 2 [/SUP], Terese Stenfors[SUP] 1 [/SUP], Pamela Mazzocato[SUP] 3 2 [/SUP]



Affiliations
Abstract

Objectives: A range of interventions to support psychological resilience among healthcare workers were provided in hospitals during the COVID-19 pandemic. Most research has focused on the content and experience of these interventions, but less is known about their implementation. The aim of this study was to increase understanding of the development, implementation and perceived usefulness of an intervention to support psychological resilience among healthcare workers at a Swedish hospital during the pandemic.
Design: This study employs interviews and documents to explore the development and implementation of support activities and a survey to assess the usefulness of the activities (on a scale from 1 to 5). Qualitative content analysis was used to analyse the interview data and documents. Descriptive statistics were used to analyse the survey data.
Settings: A tertiary hospital in the outskirts of Region Stockholm.
Participants: Eight individual interviews were conducted with actors involved in developing the intervention. 286 healthcare workers answered the survey.
Results: Support activities were developed and implemented by an internal multidisciplinary group who continuously identified and adapted activities to the needs of staff. The strategy of involving existing resources to jointly develop and continuously adapt staff support activities was beneficial for the implementation and longevity of the intervention. Scheduling difficulties were one of the challenges. The mean ratings of the activities ranged from 2.27 for one-on-one counselling to 3.25 for physical activity. Licensed practical nurses generally valued the activities higher than other professional groups.
Conclusions: The provision of activities to support psychological resilience in a crisis is facilitated by the ability of an organisation to use current resources in the face of a crisis, which is a sign of organisational resilience. Leaders who act quickly and create the conditions to test and learn under uncertainty can contribute to developing effective responses to a crisis.

Keywords: COVID-19; change management; organisational development; qualitative research; stress, psychological.

 
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