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Cruise workers on Holland America's stranded Oosterdam ship are growing anxious after a sick employee was airlifted off the ship and more than 100 crew members were forced into isolation because of coronavirus fears
Mark Matousek
Mark Matousek
- Two crew members on Holland America Line's Oosterdam cruise ship criticized the communication onboard, which they say left many workers in the dark for three days about a sick colleague who was eventually removed from the ship.
- They have been on the ship without passengers since March 14, and don't know when they'll be able to leave.
- The two crew members were told by coworkers about a training exercise held less than two weeks after passengers left the ship that involved placing around 150 people in a single lifeboat.
- "We know this is a very challenging and uncertain time for our crewmembers," a Holland America representative said. "We are working through several options to determine the best way to get our crewmembers home as soon as possible."
- On April 3, the hotel director on Holland America Line's Oosterdam cruise ship told about a dozen crew members that one of their colleagues had tested positive for COVID-19, before shouting the news to about 20 others who were waiting in line to receive masks and gloves, two crew members told Business Insider. Later that day, the two crew members had their temperatures taken by a medical worker who visited their rooms. Each asked if the medical worker could confirm the hotel director's report, but they received the same response: I'm not allowed to talk about it.
There are 753 people on the ship now, a Holland America representative said, which means the vast majority may not have learned about the sick crew member until Monday, when the ship's captain first mentioned over the vessel's intercom system that she had been removed from the ship for medical reasons the night before. The captain added that the Oosterdam has not been able to conduct accurate tests for COVID-19, as the necessary equipment is onshore. Business Insider heard a recording of the announcement.
"This has been handled so poorly," one crew member said. "There's so little information they're giving us."
The two Oosterdam crew members spoke to Business Insider on the condition of anonymity due to a fear of retaliation from Holland America. Their identities are known to Business Insider.
"The type of tests that we have on board our ships are not approved by the US CDC or FDA as confirming tests, nor will they confirm a negative result. They are blood tests that indicate the presence of antibodies in someone who is ill and provide direction," the Holland America representative said. "Following CDC protocol, we immediately isolated the one crew member and their close contacts. When additional cases presented the crew was notified."...
https://www.businessinsider.com/holl...ng-home-2020-4