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Pandemics: avoiding the mistakes of 1918

Shiloh

Editor, Senior Moderator
Source: http://www.nature.com/nature/journal/v459/n7245/full/459324a.html

Essay

Nature 459, 324-325 (21 May 2009) | doi:10.1038/459324a; Published online 20 May 2009

Pandemics: avoiding the mistakes of 1918

John M. Barry1

1. John M. Barry is a Distinguished Scholar at the Center for Bioenvironmental Research of Tulane and Xavier Universities, New Orleans, Louisiana 70112, USA. He is author of The Great Influenza: The Epic Story of the Deadliest Plague In History.
Email: jbarry@tulane.edu

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Abstract

As bodies piled up, the United States' response to the 'Spanish flu' was to tell the public that there was no cause for alarm. The authority figures who glossed over the truth lost their credibility, says John M. Barry.

In the next influenza pandemic, be it now or in the future, be the virus mild or virulent, the single most important weapon against the disease will be a vaccine. The second most important will be communication. History has shown that to cut vaccine production time, minimize economic and social disruption, deliver health care and even food, governments need to communicate well ? both between themselves and with the public.

The US response to the 1918 flu offers a case study of a communication strategy to avoid. The world response to the threat of an emerging flu in recent weeks shows that we have learned from the past. And there is much to learn.

The pandemic that began in January 1918 and ended in June 1920 killed an estimated 35 million?100 million people worldwide, or 1.9?5.5% of the entire population1. Although an estimated 2% of people died in Western countries, some large subgroups were affected disproportionately. The Metropolitan Life Insurance Company, based in New York, found that the disease killed 3.26% of its insured US industrial workers aged 25?45. Given that 25?40% of the population contracted the disease, case mortality would have been 8?13% in that population2.

The communication strategy of either reassurance or silence had its effect. Its effect was terror.

The flu started slowly. In the United States, a small wave of the disease sputtered across the country in the spring of 1918, but went largely unnoticed except in military training camps. The effects were more noticeable in Europe, where many soldiers in the armies of the First World War fell ill. By the end of summer, a more lethal wave had surfaced in Switzerland. On 3 August, the US military received an intelligence report comparing the Swiss epidemic to the Black Death.

459324a-i1.0.jpg


The US government used the same strategy for communicating about the disease that it had developed to disseminate war news. The essence of that strategy was described by its main architect, writer Arthur Bullard: "Truth and falsehood are arbitrary terms ... There is nothing in experience to tell us one is always preferable to the other ... The force of an idea lies in its inspirational value. It matters very little if is true or false." Fellow adviser Walter Lippman, another architect of this strategy, sent President Woodrow Wilson a memo saying that most citizens were "mentally children" and advising that "self-determination" had to be subordinated to "order" and "prosperity". In 1917, the day after receiving Lippman's memo, Wilson issued an executive order to control all government communication strategy during the war that was premised on keeping up morale.

As a result, when the full-blown and lethal pandemic wave arrived in the United States in September 1918, Wilson never made a single statement about it, and lesser public figures provided only reassurance. US surgeon general Rupert Blue declared: "There is no cause for alarm if proper precautions are observed." Local health officials echoed this message. Chicago's director of public health, for instance, decided not to "interfere with the morale of the community", explaining: "It is our job to keep people from fear. Worry kills more than the disease."

That last phrase became a mantra repeated in hundreds of newspapers. Paid advertising carried a comparable message: every day, press advertisements for Vicks VapoRub appeared with the line: "Simply the Old-Fashioned grip masquerading under A New Name."

Yet it was not ordinary influenza by another name. The disease was unusual enough to be misdiagnosed initially as cholera, typhoid and dengue. Some people died within 24 hours of the first symptom. The most horrific feature was bleeding, not just from the nose and mouth but also from the ears and eyes.

Nonetheless, the government and newspapers continued to reassure. Although physicians fully understood the explosive nature of the pandemic, they routinely misled people, covered up the truth and lied. In Philadelphia, for example, public-health director Wilmer Krusen promised ? before a single civilian had died ? to "confine this disease to its present limits. In this we are sure to be successful." As the death toll grew, he repeatedly reassured the public that "the disease has about reached its crest. The situation is well in hand." When the number of daily deaths broke 200, he again promised: "The peak of the epidemic has been reached." When 300 died in a day, he said: "These deaths mark the high-water mark." Ultimately, daily deaths reached 759. The press never questioned him.

Meanwhile, the bodies piled up. In many cities, they lay uncollected in homes for days. In some places, including Philadelphia, they were buried in mass graves dug by steam shovels.
Same old fever?

Unfortunately, Philadelphia's communication strategy was the rule, not the exception. Local officials and newspapers across the country were either deceptive or said nothing. Many papers did not print lists of the dead. Even as 8,000 soldiers were hospitalized in Camp Pike, Arkansas, over four days, the Arkansas Gazette in Little Rock, just a few miles away, maintained, "Spanish influenza is plain la grippe ? same old fever and chills." This communication strategy of either reassurance or silence had its effect. Its effect was terror.

Lies and silence cost authority figures credibility and trust. With no public official to believe in, people believed rumours and their most horrific imaginings. A man living in Washington described the result: "People were afraid to kiss one another, people were afraid to eat with one another ... It destroyed those contacts and destroyed the intimacy that existed amongst people ... there was an aura of a constant fear that you lived through from getting up in the morning to going to bed at night."

Under that pressure, society first drifted, then threatened to fall apart. The health-care system, already drained of physicians and nurses by the military, collapsed first. Elsewhere, fear, not illness, kept people at home. Absenteeism reached extraordinary levels. Shipyard workers were told that their duties were as important as a soldier's; they were paid only if they worked; and, unlike elsewhere, physicians were available to them on site. Yet absentee rates in the shipyards ? one of the few industries for which there are good data ? still ranged from 45% to 58% (ref. 3). Absenteeism crippled the railroad system, which transported nearly all freight, bringing it to the point of collapse. It shut down telephone exchanges, closing off communication, and further isolating and alienating people. Grocers refused to open. Coal sellers closed. In cities and rural communities, the Red Cross reported that people "were starving to death not for lack of food but because the well were too panic stricken to bring food to the sick".

Victor Vaughan, a sober, serious scientist, for years dean of the medical school at the University of Michigan in Ann Arbor, worried that if this trend accelerated "for a few more weeks ... civilization could easily disappear from the face of the Earth".

Better communication led to better results. In San Francisco, for example, despite a slow reaction to the initial onslaught of flu, in October 1918 the mayor, health officials and business and union leaders all signed a full-page newspaper advert in huge type reading: "Wear A Mask and Save Your Life!" It was a rare, bold statement. In this city, society, although reeling, functioned. Food was delivered, and the sick were cared for. Where people had accurate information and knew what they faced, they often performed heroically. Red Cross professionals, physicians and nurses routinely risked their lives. When Philadelphia's city police ? who knew the facts even if the papers weren't printing them ? were asked to supply four volunteers to "remove bodies from beds ... and load them in vehicles", 118 officers responded4.
Truth telling

Of course, the world is different today to how it was in 1918. But communication remains paramount.

Until we develop a vaccine that is effective against all influenza viruses and available globally, the world will be vulnerable to influenza pandemics. H1N1 is the most immediate danger, including the possibility that a more deadly wave will strike later this year, but H5N1 and other viruses remain pandemic threats.

First and foremost, authorities must tell each other the truth. This provides crucial lead time for vaccine production. Models even suggest that in a few circumstances, surveillance and transparency may allow a new virus to be contained and extirpated.

The world has performed well in the past few weeks in this regard, but this is a lesson that has not been entirely taken on board. In 2003, China initially covered up SARS, putting the world at risk and contributing to near-panic in Beijing, where people felt they could trust nothing coming from the government. In 2004, Thailand and Indonesia withheld information during the first outbreaks of H5N1 bird flu. There continue to be both political and bureaucratic problems in ensuring that H5N1 isolates are shared ? especially by Indonesia ? thereby increasing the risk to the world.

Telling the public the truth is also paramount. Before a vaccine becomes available during a severe pandemic, at some point the government will ask citizens to adhere to a series of public-health guidelines for non-pharmaceutical interventions, such as staying at home if they become ill. Large-scale, sustained compliance will be essential if those measures are to succeed. Compliance requires trust, and that depends on truth-telling.

In the United States, former health and human services secretaries Tommy Thompson and Michael Leavitt deserve credit for institutionalizing real transparency in the current US pandemic plan. And the administration of President Barack Obama has performed admirably so far. Obama himself has addressed the issue several times, making perhaps only one mistake, when he said the threat was "cause for concern, but not alarm". Had things deteriorated quickly, he ran the risk of suddenly having to reverse his position.

In Mexico, the problem was not reticence but candour, releasing inaccurate information that overstated the problem. Mexico should be congratulated for this, not condemned.

Although a false alarm can be damaging, it is not nearly as damaging as silence ? the type of silence that makes people believe the truth is being withheld. That is how trust disintegrates and how rumours ? passed in the streets in 1918, today passed over Internet blogs ? take hold and grow.

I don't much care for the term 'risk communication'. It implies that the truth is being managed. The truth should not be managed, it should be told. Only by knowing the truth can imaginary horrors be transformed into concrete realities. And only then can people start to deal with those realities, and do so without panic.

FURTHER READING

Barry, J. M., Viboud, C. & Simonsen, L. Cross-protection between successive waves of the 1918-1919 influenza pandemic: epidemiological evidence from US Army camps and from Britain. J. Infect. Dis. 198, 1427-1434 (2008).

Barry, J. M. Comments on the nonpharmaceutical interventions in New York City and Chicago during the 1918 flu pandemic. J. Transl. Med. 5, 65 (2007).

Canetti, E. Crowds and Power (Farrar, Straus and Giroux, 1984).

Osterholm, M. T. Unprepared for a Pandemic. Foreign Affairs 86, 47-57 (2007).

Vaughn, S. Holding Fast the Inner Lines: Democracy, Nationalism, and the Committee on Public Information (University of North Carolina Press, 1980).

See Commentary, page 322, and for coverage of the H1N1 outbreak: http://www.nature.com/swineflu.

Discuss this topic on Nature Network: http://network.nature.com/groups/naturenewsandopinion/forum/topics/4662
Top of page
References

1. Johnson, N. P. A. S. & Mueller, J. Bull. Hist. Med. 76, 105?115 (2002). | Article | PubMed | ISI |
2. Jordan, E. O. Epidemic Influenza: A Survey (American Medical Association, 1927).
3. Turner, C. E. Report Upon Preventive Measure Adopted in New England Shipyards of the Emergency Fleet Corporation Record Group 90, entry 10, file 1622, US National Archives.
4. Mayor's Annual Report for 1918, City of Philadelphia, 40.
 
Re: Pandemics: avoiding the mistakes of 1918

Commentary on article above:

Source: http://www.nature.com/nature/journal/v459/n7245/full/459322a.html

Commentary

Nature 459, 322-323 (21 May 2009) | doi:10.1038/459322a; Published online 20 May 2009

Pandemics: good hygiene is not enough

Peter M. Sandman1

1. Peter M. Sandman is a risk-communication consultant, 59 Ridgeview Road, Princeton, New Jersey 08540-7601, USA.
Email: peter@psandman.com


Abstract

The US government is doing well to communicate uncertainty over swine flu. It must also help the public to visualize what a bad pandemic might be like, says Peter M. Sandman.

By the time you read this, the outbreak of H1N1 'swine flu' may no longer seem to be a worldwide threat and the disease may have receded from the headlines. As the initial fuss dies down, public-health experts will remain on high alert, but the media and public will move on to something else, muttering about fear-mongering.

And whatever the situation is like now, it won't be the end of the story. A mutated virus (more virulent or transmissible or resistant to drugs) could appear a few months later.

As a risk-communication professional, I have been watching the US government walk a tightrope between over-reassurance and over-alarm about a swine-flu outbreak that could easily turn out to be devastating, relatively mild or anywhere in between. The United States hasn't issued false reassurances that they will keep the pandemic from 'our' shores ? a temptation to which dozens of governments have succumbed. Here I will show what else I think the country is doing right ? and wrong.

The US Centers for Disease Control and Prevention (CDC) is doing a superb job of explaining the current situation and how uncertain it is. The reiteration of uncertainty and what that means ? advice may change; local strategies may differ ? has been unprecedentedly good.

The CDC's biggest failure is in not doing enough to help people visualize what a bad pandemic might be like so they can understand and start preparing for the worst.

For the ordinary citizen, the US government has so far recommended only hygiene. It has told people to stay at home if they are sick and to wash their hands. It hasn't told people to stock up on food, water, prescription medicines or other key supplies. Two years ago in response to 'bird flu' worries, Mike Leavitt, the then US secretary of health and human services (HHS), was criss-crossing the country with that advice (http://www.pandemicflu.gov). Today, CDC officials won't say whether it is still good advice. It is.

Richard Besser, the acting director of the CDC, isn't understating the risk. He says he is "very concerned", but expresses his concern with a soothing bedside manner. He doesn't have that rumpled, exhausted emergency-manager look that the Nuclear Regulatory Commission's Harold Denton perfected in the 1979 Three Mile Island crisis. Denton left people feeling that the risk was serious and that they were in good hands. Besser says it is serious but leaves us feeling that he doesn't want us to worry much.

Still, I don't fault Besser for looking and sounding reassuring. Good crisis communication means saying alarming things in a calm tone, and he is doing exactly that.

The problem is that he isn't giving us anything to do except being hygienic. He keeps telling us, accurately, that the CDC is being aggressive in its response to the outbreak. But he is not asking the public to take further action. He needs to urge citizens, schools, hospitals and local governments to follow Leavitt's advice.

Instead, we have a surreal situation in which the federal government has released one-quarter of the Strategic National Stockpile of antiviral drugs, so there will be enough oseltamivir (Tamiflu) to deploy to millions of sick Americans. But it hasn't yet asked those Americans to stock up on tinned fruit and peanut butter.

We've been here before. In 2005, the pandemic influenza threat came from avian H5N1. The CDC and HHS were similarly convinced that the risk was serious, similarly committed to aggressive preparatory action ? that's why we have that Strategic National Stockpile ? and similarly disinclined to alarm the public. The feeling was that people had been alarmed enough by the 11 September 2001 terrorist attacks and the wars in Afghanistan and Iraq, and that the government had exhausted its quota of scary utterances. There is much the same feeling today about the economic meltdown.

I was in the minority then, as I am now, urging officials to involve the public in pandemic-preparedness efforts. In early 2005 my recommendations fell largely on deaf ears.
Don't panic!

That summer, President George W. Bush read about the 1918 pandemic in John Barry's The Great Influenza. Then Hurricane Katrina hit New Orleans. The two together convinced the White House that raising concerns about worst-case scenarios was more appropriate than confident over-optimism. Soon the CDC and HHS were sounding the alarm about a possible pandemic. They aroused some concern, but no panic; they inspired some individual and community-preparedness efforts. And then attention shifted elsewhere, until now.

Why are officials so wary of describing the worst case vividly and urging people to prepare for that possibility? There are two reasons ? first, a fear of fear itself. Although crisis-management experts have known for decades that panic is rare (http://tinyurl.com/ogofyw), officials routinely expect the public to panic if told alarming things, and misdiagnose orderly efforts to prepare as panic.

This approach nearly always backfires. Officials terrified of creating panic make over-reassuring statements, suppress alarming information and belittle those who are frightened as 'irrational'. Frightened people are left alone with their fears, persuaded that their government has betrayed them. This increases public anxiety, which officials cannot channel into effective action because they have already delegitimized it. During the 2003 severe acute respiratory syndrome (SARS) outbreaks, for example, the Chinese government denied that Beijing was seeing SARS cases and SARS deaths. These false denials led to actual panic in Beijing.
Predicting deaths

To its credit, the CDC has not made over-reassuring statements, suppressed alarming information or belittled people's fears. For several days before the first US swine-flu death on 29 April, Besser predicted that there would be US deaths. That is excellent risk communication. He has not understated how bad things were or how bad things could get. His failure has been subtler than that: sending the message that the CDC will do whatever it takes to protect us, and that we need do little or nothing to protect ourselves. From the outset, CDC messaging has aimed to keep us calm.

The second reason for the wariness of officials is a fear of being seen to overreact. Critics are already accusing officials of over-warning the public. And if the virus recedes and a pandemic never materializes, these critics will consider themselves proved right ? as if the fact that your house didn't burn down this year proved the foolishness of last year's decision to buy insurance against fire. The only consolation I can offer officials is that many more people have lost their jobs for failing to take a disaster seriously than for being excessively alarmist about a possible disaster that never happened.

The risk-communication solution to this quandary is to issue warnings that are both scary and tentative. Public-health officials need to use the same sound bite to say, "This could get very bad, and it is time to prepare in case it does", and "This could fizzle out, and we'll probably feel a bit foolish if it does".

It might help if officials had a better understanding of the relationship between taking precautions and fear. Leaving aside the practical benefits, there are two psychological impacts worth describing.

First, consider the people officials are most worried about ? those who are excessively alarmed. Here is a secret of preparedness that is easy to forget: it is calming to prepare. Having things to do gives people a sense of control. It builds confidence, and it makes them more able to bear their fear.

Second, there are those who are not worried, or who have already 'switched off'. Each time officials repeat practical advice, more people take it. Some of them take it sceptically, but take it nonetheless. Whenever someone acts, the scepticism is reduced. So urging people to prepare can calm those whose concern is excessive and rouse those whose concern is insufficient. It also offers the practical benefits of putting key supplies to hand.

As Besser says, we are currently in a "pre-pandemic" phase. The World Health Organization raised the alert level up from phase 3 to 4 on 27 April; and ratcheted it up again to phase 5 on 29 April. Phase 6 is a full-blown pandemic.

In announcing phase 5, Margaret Chan, the WHO director-general, echoed the CDC advice. When asked what individuals could do to protect themselves and their families, she advised hygiene and social distancing; wash your hands, stay home when sick, less hugging in public. But the WHO's own guidance for phase 5 emphasizes that a pandemic is "imminent" and that the time to finalize preparations is short. That ought to mean more action than reducing hugging.

We may stay at phase 5 for weeks or months. Or we could progress to a full pandemic that is mild, not catastrophic, or the threat could recede. So the key issue is what to say to the public when a pandemic seems imminent, but no one knows how it will turn out.

Two years ago, my wife and colleague Jody Lanard and I tried to answer that question in an online article. To aid officials we delineated 25 specific messages (see 'Things to say when a pandemic seems imminent') and the risk-communication rationales behind them.

Fundamentally, officials need to ask themselves whether they see the public as potential victims to be protected and reassured, like young children, or as pandemic fighters ? grown-ups ? who can play an active part in the crisis that might be ahead. The difference in tone could save lives.

See also Essay, page 324, and for ongoing coverage of the H1N1 outbreak: http://www.nature.com/swineflu. A longer version of this article is available at http://tinyurl.com/prbwf2.

Discuss this topic on Nature Network: http://network.nature.com/groups/naturenewsandopinion/forum/topics/4662
 
Re: Pandemics: avoiding the mistakes of 1918

Thing to say when a pandemic is imminent
Source: http://www.nature.com/nature/journal/v459/n7245/box/459322a_BX1.html

Box 1. Things to say when a pandemic seems imminent
From the following article:

Pandemics: good hygiene is not enough

Peter M. Sandman

Nature 459, 322-323(21 May 2009)

doi:10.1038/459322a
BACK TO ARTICLE

* It looks as if a flu pandemic is starting.
* It is no longer about the birds.
* This is a new warning, more urgent than any warning so far.
* The experts still aren't sure.
* We don't know how bad it will be.
* Here's what we know so far about the severity issue.
* Society will survive, but the pandemic may be very bad.
* We might have a window of opportunity now to make some practical preparations. Make the most of it ? even though the effort might be wasted.
* What matters most is how households, neighbourhoods, community groups and businesses prepare.
* Individual and community preparations will focus on three tasks ? reducing each person's chance of becoming sick, helping households with basic survival needs and minimizing and coping with larger societal disruption.
* Social distancing to impede contagion will be important but unpleasant.
* School closings present a difficult social-distancing dilemma.
* Hand-washing is far from a panacea. But it is easy, it is under your control and it has no significant downside.
* Like washing your hands, wearing a face mask may help a bit. But doing this has more downsides.
* Getting ready for a pandemic is largely about preparing for possible shortages.
* It is probably too late to stockpile much now, but do what you can.
* Now is the time to think about how to care for loved ones at home.
* To get ourselves through the hard times that may be coming, we will need volunteers. How can you help?
* If the pandemic is severe, the hardest job won't be coping with the disease. It will be sustaining the flow of essential goods and services, and maintaining civil order.
* Here's what the government is doing ...
* Try not to switch off. Try not to overreact.
* Even though we hope riots, panics and other sorts of civil disorder will not be common, it is important to be on guard.
* We are going into this pandemic crisis determined to be candid. That means you need to expect bad news, confusing changes in policy, conflicting opinions and conflicting information.
* Listen to stories about what 1918 was like, and to guesses about what the coming pandemic may be like.
* This is how to get more information ...

Adapted from a 2007 article (http://tinyurl.com/r6g6ur) by Peter M. Sandman and Jody Lanard.
 
Re: Pandemics: avoiding the mistakes of 1918

The US government used the same strategy for communicating about the disease that it had developed to disseminate war news. The essence of that strategy was ...... "Truth and falsehood are arbitrary terms ... There is nothing in experience to tell us one is always preferable to the other ... The force of an idea lies in its inspirational value. It matters very little if is true or false." ......

Meanwhile, the bodies piled up. .............

Local officials and newspapers across the country were either deceptive or said nothing...............

Lies and silence cost authority figures credibility and trust. With no public official to believe in, people believed rumours and their most horrific imaginings.............

Under that pressure, society first drifted, then threatened to fall apart.....

Better communication led to better results.

Above are the highlites of what I read in that article.

Hisotry is repeating itself - except that it hasn't gotten to that last sentence yet.
 
Re: Pandemics: avoiding the mistakes of 1918

"The Metropolitan Life Insurance Company, based in New York, found that the disease killed 3.26% of its insured US industrial workers aged 25–45. Given that 25–40% of the population contracted the disease, case mortality would have been 8–13% in that population."

pyramid_1.gif


Currently, about 110 million 25–45 in the U.S. ... 8-13% translates to 9-14 million deaths for this group in 1918 conditions.

Probably half of them are parents !


pyramid.jpg
 
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