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<DD class=top-story-copy>For missing U.S. citizen family members, call 1-888-407-4747 or provide information via email. To help with relief efforts, text "HAITI" to "90999" and $10 will be sent the Red Cross, charged to your cell phone bill. Or visit InterAction to contribute.
"Safety and security don't just happen, they are the result of collective consensus and public investment. We owe our children, the most vulnerable citizens in our society, a life free of violence and fear." -Nelson Mandela
In Haiti, calls regarding the welfare of U.S. citizens can be made to the Embassy?s Consular Task Force in Port-au-Prince at 509-2229-8942, 509-2229-8089, 509-2229-8322 or 509-2229-8672.
The Department of State has received a high volume of calls concerning the welfare of U.S. citizens in Haiti. To handle these requests most efficiently, the Department has established an e-mail address for people who are trying to contact their U.S. citizen friends and relatives in Haiti. Please send your inquiries to: Haiti-Earthquake@State.Gov and include the following information:
The full name, date of birth and passport information (if known) of the persons in Haiti you are trying to contact.
Their contact information in Haiti; telephone numbers, email address, hotel name or address (if known)
Your name and contact information, and your relationship to the person in Haiti (parent, spouse, friend etc.)
"Safety and security don't just happen, they are the result of collective consensus and public investment. We owe our children, the most vulnerable citizens in our society, a life free of violence and fear." -Nelson Mandela
About the Author: Katie Dowd serves as New Media Director at the U.S. Department of State.
Update: Comcel Voila customers can now access the 4636 (INFO) short code in Haiti to report their needs and locations.
A group of engineers from the tech community launched a free SMS relief information service to help people in Haiti. The text message program allows people with Digicel service to text their location and their need to a free short code: "4636" (INFO). For example, someone could text "I need water" or "I need medical help" with their location and these messages will be routed to aid organizations and emergency responders on the ground for free.
If you know someone in Haiti, please share the "4636" program with them so they can text their needs and sign up for further information on relief efforts. You can also sign up someone else's phone number by texting REGISTER or REGISTRE and their location and number to 4636.This is also available internationally by texting REGISTER or REGISTRE and the person affected in Haiti's number and location to +4673 749 4535.
PLEASE NOTE: For those texting internationally, including from the United States, regular international rates will apply. We must do all we can to empower people affected by this catastrophic situation.
Please also note this is only available to those with Digicel service and also where telecommunications systems are working. We are working quickly to bring this system up with other service providers and are working to re-establish systems as fast as possible. We will provide additional information as soon as possible.
For information or inquiries about U.S. citizens in Haiti, please call 888-407-4747. Outside of the U.S. and Canada, call 202-501-4444. You may email inquiries to: Haiti-Earthquake@state.gov.
"Safety and security don't just happen, they are the result of collective consensus and public investment. We owe our children, the most vulnerable citizens in our society, a life free of violence and fear." -Nelson Mandela
This information is current as of today,<SCRIPT type=text/javascript> document.write(Date()+".")</SCRIPT>Mon Jan 25 08:27:11 2010. Mon Jan 25 08:24:02 2010.
Consular Affairs Responds to Haiti Earthquake
Claudia Cordeiro, Consular Officer in Port-au-Prince, Haiti.
Within just one hour after the earthquake struck on January 12th, the Department of State mounted an around-the-clock task force to coordinate rescue and relief efforts and respond to the needs of American citizens. The Bureau of Consular Affairs staffs two task forces in Washington and two call centers where we have received more than 350,000 calls since our toll free line was opened. Our colleagues at the Embassy in Port-au-Prince have also been responding to thousands of requests for assistance.
We evacuated more than 9,000 U.S. citizens within the first 10 days after the earthquake .
"That's a phenomenal number considering that we're taking them out of an area that's been devastated by the earthquake and we're taking them out to an airport that's rather small and limited in its capacity," said Michele Bond, Deputy Assistant Secretary for Overseas Citizen Services.
Our task force continues to work around the clock in partnership with our Embassy staff in Haiti to locate American citizens and, if needed, provide assistance. We will respond to each message as soon as possible. If you hear from the person you are concerned about, please be sure to send us an email providing the new information about their location and/or condition.
State Department Website
The main Department of State web site, www.state.gov, also has a special Haiti page with further information about responding to the crisis in Haiti.
Welfare of U.S. Citizens in Haiti
Frequently Asked Questions and More Information on Consular Response
"Safety and security don't just happen, they are the result of collective consensus and public investment. We owe our children, the most vulnerable citizens in our society, a life free of violence and fear." -Nelson Mandela
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